Minggu, 12 Agustus 2012

Effecive Branch Management


PROGRAM OBJECTIVES
At the end of the workshop, participants will be better able to:
  • Manage their branch
  • Lead and manage their subordinates
  • Communicate with HO
  • Cooperate with peers, superiors and other stakeholders
PROGRAM CONTENT
  • The concept of effective branch management
  • Effective Branch – Head Office communications
  • Leadership for branch managers
  • Problem solving & decision making
  • Marketing & sales management for branch managers
  • Customer relation / service management for branch managers
  • HR management for branch managers
  • Finance management for branch managers
  • Branch annual operational planning & budgeting
  • Organizing the branch
  • Performance management for branch managers
RECOMMENDED PARTICIPANTS
  • Branch Managers
  • Rep Office Heads
  • Area Managers
  • Regional Managers

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